MYCURE X - How To Manage New Patient Consultations

8 min read

This tutorial walks you through the complete process of managing a new patient consultation in MYCURE v10, from registration to billing. You'll learn how to register new patients, document their clinical information in the EMR, and process payments efficiently.

What You'll Learn

• How to register a new patient and add them to a queue

• How to document clinical information in the EMR system

• How to process billing and payments for patient consultations

• How to navigate between different MYCURE modules seamlessly

Before You Begin

• You need an active MYCURE v10 account with appropriate permissions

• Ensure you have access to Registration, EMR, and Billing modules

• Make sure your camera is functioning if you plan to take patient photos

Steps

1. Register a New Patient

1. Click Registration on the main menu

2. Click Queues and select the appropriate queue from the list

3. Click Add to begin adding a new patient

4. Select Create New Patient from the options

5. (Optional) Click Photo to capture the patient's image using the camera or upload an existing image

6. Fill out all required fields (First name, Last name, contact information, etc.)

7. Click Submit to create the patient record

2. Serve the Patient and Create a Service Record

1. From the queue screen, select the newly created patient

2. Click Serve to begin the consultation process

3. Select the appropriate Service Type 

4. Fill in all necessary service fields that appear based on the selected service type

5. Click Next to proceed

6. (Optional) Select insurance or other Coverage if applicable

7. Click Submit to save the service information

8. For payment workflow: Check Pending Payment or Insurance Approval as appropriate

   • OR - If payment is not required first: Click Send Patient to move them to the EMR queue

3. Document the Consultation in EMR

1. Click EMR from the main menu

2. Click Queues and select the appropriate queue

3. Find your patient and click Serve to open their record

4. Fill out all necessary clinical fields:

   • Chief Complaint

   • Vital Signs

   • Medical History

   • Assessment

   • Other required documentation

5. Click Proceed to save the clinical documentation

4. Process Billing and Payment

1. Return to the Homepage

2. Click Billing from the main menu

3. Click Active transactions to view pending bills

4. Select your patient from the list

5. (Optional) Add additional products or services if needed

6. (Optional) Add Professional Fees (PF) or Commission

7. (Optional) Edit the quantity of any items

8. Click Check out to proceed to payment

9. Select the appropriate Payment method from the options then click Done

10. Click Finalize to complete the transaction

11. Confirm your action by clicking the OK button in the confirmation dialog

Tips and Common Issues

Tip:

When registering new patients, have their ID or other identification documents ready to ensure accurate information entry.

Note:

The EMR documentation requirements may vary based on your facility's policies and the patient's condition. Ensure you complete all required fields for your specific workflow.

Warning:

Always finalize billing transactions completely. Partial or incomplete transactions can cause reconciliation issues later.

Troubleshooting

• Cannot find patient in queue - Check if you've selected the correct queue. The patient may be in a different queue based on their status.

• Billing items not appearing - Verify that the patient has completed the necessary service steps before attempting billing.

• Payment method unavailable - Ensure your user account has the proper permissions for the selected payment method.

• Unable to finalize transaction - Check that all required billing fields are filled in correctly before finalizing.

If you encounter persistent issues, contact support at support@mycure.md or reach out to your clinic administrator.